Returns & Exchanges

At vivanmn, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items with original tags attached. Our streamlined process ensures a quick resolution for returns and exchanges to keep your wardrobe looking its best.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal using your order number and email address to select the items you wish to return.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are intact and the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided in the portal and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.